Exchanges

We recognize ordering skincare and cosmetics online can be difficult, so we provide samples sizes of all our face products with purchase. We strongly suggest you use the sample prior to opening the full size product.

After opening the full size product, if you decide it is just not for you, we offer a store credit for the value of the item (excluding tax) if you'd like to try something else. Please send an email to info@santoshawellbeauty.com and we will give you instructions on how to exchange your item.

This policy lasts 30 days after delivery. If 30 days have gone by since your package was received, we may not be able to offer you an exchange.

Damaged or Defective Items

At Santosha, we stand behind the quality of the products we carry. We will replace items if they are defective or damaged within 3 months of purchase. Send us an email at info@santoshawellbeauty.com with the nature of the defect, and a picture, and we will send a replacement of the same item and shade, or a store credit for the value of the item (excluding tax), to you straight away. No need to return the defect unless we request it.

**To complete your exchange, we require a receipt or proof of purchase.**

Sale Items and Samples

Sale items are final sale. Only regular priced, full size items may be exchanged.